Skills & Relevant Capabilities

Personal Capabilities

• Software engineering & program management, lean/agile software development, especially Internet and web services
  
• Communicating in print, speech, and multimedia; skilled with international audiences and teams, emcee
• Collaboration, building high-performance teams, and improving organizational effectiveness
  
• Managing world-wide software development programs, research projects, and brand groups
• Webmaster, information architect, IT operations manager
  
• Radio programming, TV production, musical recording, multimedia authoring
• Writing code, architecting applications, developing test suites
• Mentoring, teaching, and developing learning/study programs
• Making decisions, strategic planning, forecasting, timely reporting
• Shipping products and launching services
  

Familiar Environments

• Venture funded startups and Fortune 50 publicly-traded companies
• Research One Universities and commercial research laboratories
• Radio and television stations, recording studios, and live musical performance venues
• Work experiences in USA, Italy, Great Britain, Canada

Knowledge Domains

• Software management, design, and delivery; user stories/requirements; lean/agile methods
• Innovation, entrepreneurship, engineering & business management, leadership, finance
• Open source software implementations, IT systems architecture, consumer and enterprise applications
• Product/service roadmaps, requirements documents, product support, lifecycle planning
• Enterprise information environments, strategic decision-making, resource management
• Operations research, statistical analyses, financial modeling, project management
• C, PHP, SQL, Java, Ruby, Smalltalk, design patterns, Linux, MacOS, WinTel, Apache, LAMP, Jabber+
• Web 2.0 technologies, web APIs, emerging product trends, wireless & mobility
• Internetworking, broadcast media, consumer activity, TV and radio audience behavior
• Collaboration environments, productivity tools, performance metrics
• Communication methods and theories, instructional methods, venue speaking, publishing

Work History

Google Inc. Mountain View, CA   9/06 - Present

Geo/Maps Engineering Program Manager (see maps.google.com. Responsible for various programs/projects related to Google Maps 1/08 - present.
Enterprise Engineering Program Manager (see www.google.com/enterprise. Responsible for Google Search Appliances,
world-wide adoption of Agile methodologies, advanced software engineering practices 9/06 - 1/08.

Carnegie Mellon University - West, Moffett Field, Mountain View, CA  2/05 - 11/06

Consulting Professor, Software Engineering Management & Product Management
Director, Carnegie Mellon Center for Open Source Investigation
Research Director, Carnegie Mellon Center for Engineered Innovation

California State University Monterey Bay, Seaside CA 1/04 - 12/05

Research Fellow, Information Technology & Communication Design

Hewlett Packard Laboratories, Hewlett-Packard Company, Palo Alto, CA   9/00-1/04

Manager, Worldwide Collaborative Research Environments, Research IT Group 9/01-1/04
Manager, Technology Transfer, Software Technology Laboratory 9/00–9/01

America Online, Mountain View, CA  8/99-8/00

Sr. Product Manager, Internet Calendar Co-Brands

Netscape Communications Corporation, Mountain View, CA  3/96-8/99

Sr. Technical Manager, Netscape/Sun iPlanet e-Commerce Selling & Procurement Applications
Sr. Manager, Netscape Knowledge Network

Apple Computer, Inc., Cupertino, CA   2/94-3/96

Technical Manager & Senior Scientist, Advanced Technology Group, User Experience Lab

Sabbatical & Travel   6/93 - 2/94

Research and consulting on improving organizational performance with software tools

American Information Exchange (Autodesk subsidiary), Mountain View, CA   3/92-5/93

VP Marketing, Software Marketplaces

AQ & Company, East Lansing, MI   9/89 - 2/92

Company founder, service designer, lead software architect
Software applications and business process development for TV stations

MIRA Research, East Lansing, MI  2/82 - 8/89

Company co-founder, operations manager, lead software architect
Software applications and primary research for radio and TV news stations

Michigan State University, College of Communication Arts and Sciences, East Lansing, MI

Mass Media Ph.D. Program, Various faculty posts, 1980-1986
Teaching: Management and Information; Consumer Behavior; Statistical Computing; Research Methods
Research support: National Science Foundation, National Academy of Sciences, various firms

Department of Communications, Instructor 1976-1980
Teaching: Communication (Intro & Advanced); Leadership; Business Writing; Research Methods; others
Research support: National Science Foundation, National Academy of Sciences, State of Michigan

Education

Ph.D. Communication Research, Michigan State University, East Lansing, Michigan
Cognates: Systems Science, Media Systems, and Organizational Communication

M.S. Communication, Rensselaer Polytechnic Institute, Troy, New York
Cognates: Communication Research, Management Science

B.S. Management, Rensselaer Polytechnic Institute, Troy, New York
Major: Management Science (Operations Research). Minor: Economics

Personal Sketch

US Citizen, writer, musician, coder, artist, photographer, cyclist, home remodeler, dog lover, active investor. Long time on-air radio personality & talk-show host, and performing musician. International Science and Engineering Fair Judge. Eagle Scout. Former Los Altos City Council Environmental Committee. Webmaster of Sunarcher.org, SunTriz.net, and h2nexus.net websites.

Known to pull rabbits out of hats when necessary. Thank you for reading.
©2007 Jamie Dinkelacker. All Rights Reserved